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Welfare

Guildford Hockey Club follow England Hockey guidelines and policies regarding Duty of Care in Hockey:

SafeGuard

All young people have the right to be safe and enjoy their hockey. We all have a duty to safeguard and protect young people from harm. All hockey clubs/organisations must have policies and procedures in place to create a safe environment.

SafeGuard has been created by England Hockey to provide role-specific safeguarding information for all involved in hockey activity.

For more information, see these links:

Welfare Reporting

Our Club Welfare Officers are: Suzanne Wood & Steve Gilliver

If you think you have witnessed or experienced a Welfare issue, please get in touch with one of our Club Welfare Officers via the form below.

Get in Touch

Safeguarding Best Practice

Download England Hockey, Safeguarding Best Practice, Policy and Procedure below

Download Safeguarding Best Practice

Always

  • Stay calm
  • Reassure the person reporting their concerns that they have done the right thing in telling you
  • Keep an open mind
  • Listen carefully to what is said and take them seriously
  • Find an appropriate early opportunity to explain that it is likely that the information will need to be shared with the Club Welfare Officer (do not promise to keep secrets)
  • Ask questions for clarification only, and at all times avoid asking questions that suggest a particular answer.  To help you to do this, try to ask questions starting with what, how, where, when, who
  • Tell them what you will do next and with whom the information will be shared
  • Report the incident to the your Club Welfare Officer or England Hockey Lead Child Welfare Officer
  • Record in writing what was said using the young person's own words as soon as possible, using the England Hockey Safeguarding referral form

Never

  • Panic
  • Make promises you cannot keep
  • Make a young person repeat the information unnecessarily
  • Delay in reporting to your Welfare Officer
  • Make assumptions
  • Approach the alleged abuser
  • Take sole responsibility

Taking appropriate action is never easy.  The discovery that a member of a club or colleague may be acting inappropriately, bullying or abusing someone will raise concerns and emotional feelings both for the person receiving the concern, and amongst other colleagues.

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